Refund Policy

Return and Refund Policy for Sports Equipment
1. Eligibility for Returns

• Items can be returned within 21 days of purchase.

• Products must be in their original condition, unused, and with all tags and packaging intact.

2. Non-Returnable Items

• Personalized or custom-made items.

• Items marked as final sale.

• Used or damaged items that do not meet the return criteria.

3. Return Process

• To initiate a return, please contact our customer service at [customer service email/phone number].

• Provide your order number and the reason for the return.

• You will receive a return authorization and instructions on how to send the item back.

4. Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.

• Original shipping costs are non-refundable.

5. Refund Process

• Once the returned item is received and inspected, a refund will be processed to the original payment method.

• Please allow up to 14 business days for the refund to appear in your account.

6. Exchanges

• If you need to exchange an item for a different size or color, please follow the return process and place a new order.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of receipt for a replacement or refund.

8. Contact Information

• For any questions regarding returns or refunds, please contact us at [customer service email/phone number].